Privacy Policy/Terms & Conditions for The Couples Therapy and Reunification Counseling

Privacy Policy / Terms & Conditions for The Couples Therapy and Reunification Counseling

At The Couples Therapy and Reunification Counseling, we understand the importance of privacy. This page is intended to let you know how we collect and use the information we receive from www.thecouplestherapy.com, our website, and any associated mobile applications.

1. Information We Collect & How We Use It

The Couples Therapy and Reunification Counseling collects two types of information:

Personally Identifiable Information: Includes name, postal address, email, telephone number, payment details, and any information voluntarily provided. This information is used to provide services, process transactions, communicate updates, and personalize the user experience.
Non-Personally Identifiable Information: Includes IP addresses, browser types, and device details collected automatically for website functionality, security, and analytics.

🚨 We do NOT sell, trade, or share personal information for marketing purposes. 🚨

2. SMS Communications & Consent

SMS Communication Policy
When you provide your phone number and consent, you agree to receive SMS messages from The Couples Therapy and Reunification Counseling related to scheduling sessions, completing intake documents, and other important updates.

Message frequency varies.
Message and data rates may apply.
Reply STOP to opt-out at any time.
Reply HELP for assistance or contact us at (562) 774-6787 or jessicaquirozmft@gmail.com.
Your consent to receive SMS messages is NOT required for any purchase or service.
Carriers are NOT liable for delayed or undelivered messages.

Opting In & Opting Out

Users may opt into SMS communications by checking a consent box on sign-up forms, submitting a contact request, or texting an opt-in keyword.
Users may opt out at any time by replying STOP to any SMS message received. Upon opting out, users will no longer receive SMS notifications from us.

3. Data Security & Privacy

We prioritize the security of your data by implementing:

✅ Encrypted communications
✅ Secure payment processing via PCI-compliant third-party vendors
✅ Regular system monitoring and updates
✅ Restricted access to personal data

⚠️ We DO NOT store credit card details on our servers. ⚠️

4. Use of Cookies & Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and personalize content. Users can disable cookies in their browser settings, but doing so may affect website functionality.

Types of Cookies We Use:

Essential Cookies: Required for website operation
Analytics Cookies: Help us understand usage trends
Marketing Cookies: Used for targeted advertisements (users can opt out)

🔗 For more details, visit our Cookie Policy.

5. Links to Third-Party Sites

Our website may contain links to third-party sites. We are NOT responsible for their privacy practices. Users should review third-party privacy policies before providing personal information.

6. Age Restrictions

Our website and services are intended for users 18 years and older. We DO NOT knowingly collect information from children under 13. If you believe we have collected such information, please contact us for removal.

7. Updates to This Policy

We reserve the right to update this Privacy Policy and Terms at any time. Changes will be posted on this page, and continued use of our website or services constitutes acceptance of these changes.

📅 Last updated: January 29, 2025

8. Contact Us

For any questions or concerns regarding this policy, please contact us at:

📞 Phone: (562) 774-6787 (Monday-Friday, 9 AM - 5 PM PT)
📧 Email: jessicaquirozmft@gmail.com
📍 Address: 3524 1/4 W. Beverly Blvd. Montebello, CA 90640

🔗 For full details, please review our complete Privacy Policy and Terms & Conditions.

By using our website, you agree to the terms outlined above.

11. SMS Consent Privacy Policy

Consent to SMS Messages (required)

By clicking SUBMIT you consent to receiving SMS messages. Messages and Data rates may apply. Message frequency will vary. You can always opt out by replying STOP. Alternatively, you can reply HELP for customer care contact information. Lastly, you acknowledge that you have read and acknowledged the privacy policy. If you have consented to receive text messages from The Couples Therapy and Reunification Counseling, you may receive text messages related to scheduling sessions, completing intake documents or other relevant information. Information obtained as a part of the SMS consent will not be shared with third parties.

START- Thank you for opting into SMS messaging from The Couples Therapy and Reunification Counseling. You may receive 1 message per week. To opt out, text STOP. For assistance, text HELP to 562-774-6787 or visit www.thecouplestherapy.com/contact. Message & data rates may apply.

STOP- You will no longer receive messages from The Couples Therapy and Reunification Counseling. To opt back in at any time reply START.

HELP- Thank you for contacting The Couples Therapy and Reunification Counseling. You can find help online at wwwthecouplestherapy.com. Visit https://www.thecouplestherapy.com/privacy-policy for privacy policy and Terms of Service.